Rita Mulcahy, PM Crash Course for IT Professionals

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"PM Crash Course for IT Professionals: Real-World Project Management Tools and Techniques for IT Initiatives" By Rita Mulcahy. Published by Cisco Press.

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Содержание:

  1. Before You Read This Book
  2. How to Use This Book
  3. Understanding the Project Management Process
    1. The Science of Project Management
    2. Rita’s Process Chart
    3. Follow the Whole Process
    4. Project Constraints
    5. The Art of Project Management
    6. Project Management from an IT Perspective
    7. The Accelerated IT Project Timeline
    8. The Impact of Changing Technology
    9. Process Improvement Standards for IT: Six Sigma, ITIL, Kaizen
  4. The Project Charter
    1. What Is Included in the Project Charter?
  5. Incrementalization: Breaking the Work into Projects
    1. Defining a Project
    2. The Key to IT Project Success: Starting Small
    3. What Is a Successful Project?
    4. What Is a Program?
    5. Project Portfolio Management
    6. What Is the Value Matrix?
    7. Using Real Options Analysis to Queue Up the Next Program
  6. Gaining, Creating, and Using Historical Data
    1. Lessons Learned
  7. Identifying and Managing Stakeholders
    1. Stakeholder Analysis
    2. Managing Stakeholders
    3. Functional Managers as Stakeholders
    4. Recognition and Rewards Systems
    5. Issue Log
    6. Stakeholder Management Process
  8. Finalizing Project Objectives—The Project Scope Statement
    1. Precision Matters
    2. Value of Written Communication
    3. What Is Included in the Project Scope Statement?
  9. Preventing Scope Creep: The Work Breakdown Structure and WBS Dictionary
    1. How to Create a WBS
    2. Common Problems with Creating a WBS
    3. The WBS Dictionary
  10. Real-World Estimating
    1. Techniques for Improving Estimates
  11. Real-World Scheduling
    1. Project Management Software
    2. Present Options
  12. Communications Management
  13. Preventing Problems: Identifying and Managing Risk
    1. The Process of Risk Management
    2. Developing and Using the Risk Register
    3. Establishing Reserves
  14. Saving the Failed or Failing IT Project
    1. Common Mistakes in Managing Projects
    2. What Steps Should a Project Manager Take When a Project Is in Jeopardy?
    3. How to Resurrect a Failed Project
  15. Measuring Success Post-Project
    1. The Importance of Building a Post-Project Monitoring System
    2. Reports and Who Gets Them
    3. How the Boss Can Help
  16. Next Steps
    1. Assessing Your Project Management Skills
    2. Next Steps to Expanding Project Management Skills
  17. Appendix A. Business Process Improvement Standards
    1. Six Sigma and ITIL
  18. Appendix B. Project Management Software Considerations
  19. Appendix C. Real-World IT Interviews



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Источник — «http://www.management-framework.org.ua/index.php/Rita_Mulcahy,_PM_Crash_Course_for_IT_Professionals»